We’ve been receiving feedback from students regarding various issues with Jitsi. While not everyone was affected, certain regions experienced recurring problems. After researching and testing with different video conferencing platforms, we’ve recently launched a new system that we believe will resolve most of these issues.
The new platform officially went live on April 4. As this is the first phase of the transition, there may still be some technical bugs. For example, you might be redirected to the old platform, or the class link may not appear correctly. If you experience anything unusual like this, please don’t hesitate to email us at [email protected]. We’ll refund credits and work to resolve the issue right away.
We sincerely apologize for any inconvenience during this transition and truly hope the new platform brings a more stable and reliable experience for all students.