Cannot change my password

Hey everyone,
Is anyone else having issues with changing their password on the flexi classes portal? I keep getting the message Password Change Failed…Try Again…

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@Kim_Ann-Vietnamese-VN_Intro Thanks so much for asking this and welcome to the Forum.

Yes this is a bug that we also just discovered this week. We will fix it however in the meantime there is a work around for you.

  1. Log out of to r Flexi Classes account
  2. Go to the login page LTL Flexi Classes
  3. Press “Forgot Password” and enter your email address in the next step.
  4. You will receive an email to reset your password

It’s not as it should work, but it works.

Alternatively you can also always email support and we can manually reset your password.

Thanks a lot for pointing this out to us, we will make sure we get that fixed.

Thanks for the quick response and the work around.
I was able to change my password with that fix


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